ko111's Privacy Policy

2.1 Information You Provide Directly

When you register with ko111 or use our Services, you voluntarily provide the following information:

• Full name and username
• Email address
• Date of birth (for age verification — only persons aged 21 and above may register)
• National ID or passport number (when identity verification is required)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
• Address and contact information
• Messages you send via live chat or email

2.2 Automatically Collected Information

When you browse or use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system
• Referral URL and session duration
• Page visit history and click patterns
• Information collected through cookies and similar tracking technologies
• Gaming history and transaction records

2.3 Information Collected from Third Parties

In some cases we may collect information about you from third parties, such as identity verification service providers, payment processors, and fraud prevention services. This information is used solely to protect your account and improve the quality of our Services.

4.1 Service Providers

We may share your information with trusted third-party service providers who perform specific functions on our behalf. These include payment processors (such as bKash, Nagad, Rocket, Upay, and banking services), identity verification services, game software providers, and technology infrastructure suppliers. All such providers are contractually bound to act in accordance with our guidelines and to keep your information confidential.

4.2 Legal Obligations

ko111 may be required to disclose your information to authorities in the following circumstances:

• To comply with a court order or legal process
• At the request of a relevant regulatory authority
• To assist in the investigation of fraud, money laundering, or other illegal activities
• To protect our legal rights or the rights of others

4.3 Business Transfers

If ko111 ever undergoes a corporate change such as a merger, acquisition, or sale of assets, your personal information may form part of that process. In such a case, the new owner will be bound to comply with the terms of this Privacy Policy.

6.1 Retention Period

We will retain your personal information for as long as your account remains active or as needed to provide our Services. Even after account closure, certain information may be retained for a defined period for legal, regulatory, or fraud prevention purposes.

6.2 Security Measures

ko111 applies industry-standard technical and organisational security measures to keep your information protected:

• All data transmission is secured using SSL (Secure Socket Layer) encryption technology.
• Advanced encryption is used for storing sensitive information.
• Only authorised personnel are granted access to the information they need.
• Regular security tests and audits are conducted.
• A 24/7 monitoring system is in place to detect suspicious activity.

ko111 strictly provides services only to persons aged 21 and above. We verify age at the time of registration and again later if needed. We do not knowingly collect or store information from any person under the age of 21. If we become aware that a minor is using our Services, that account will be closed immediately and the relevant information will be deleted.

ko111 reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will publish an update on this page and change the "Last Updated" date. Registered users may also be notified by email where necessary. If you continue to use our Services after any changes, you will be considered to have consented to the new policy. We therefore recommend that you review this page regularly.