ko111 Terms and Conditions

These terms and conditions form a legal agreement between the ko111 platform and its users. By visiting the ko111.cam website, opening an account, participating in any game, or using any service, you will be considered to have agreed to the terms below.

ko111 is an online gaming and betting platform operated for players in Bangladesh. The platform offers casino games, slots, sports betting and live dealer games. Following all the terms below is required to use these services.

• These terms apply to Bangladeshi players.
• Each player may create only one account.
• ko111 reserves the right to change these terms at any time.
• Continuing to use the service means consent to the updated terms.

2.1 Registration Requirements

When opening an account at ko111, you must provide accurate and complete information. If false information is provided, the account may be suspended or closed and ko111 reserves the right to forfeit any deposited funds.

• You must provide your full name, date of birth and valid contact details.
• Each person may create only one account — creating multiple accounts from the same household or the same device is prohibited.
• Creating an account in someone else's name or on their behalf is strictly prohibited.
• Keeping the account password confidential is the player's own responsibility.

2.2 Identity Verification (KYC)

ko111 may at any time request a government-issued identity document (national ID, passport or driving licence) to verify a player's identity. Identity verification may be mandatory before a withdrawal in particular.

If the required documents are not submitted, the withdrawal process may be delayed or rejected. ko111 follows this process to prevent fraudulent activity.

You must be at least 21 years old to participate at ko111. Any person under 21 is strictly prohibited from opening an account or taking part in games. If evidence is found that a minor is using an account, that account will be closed immediately and all associated winnings will be void.

• For those aged 21 and above only — proof of age may be requested.
• Citizens of countries where online gaming is prohibited may not use this platform.
• ko111 employees may not place bets on this platform.

4.1 Deposits

ko111 makes it easy to deposit money through Bangladesh's leading mobile banking services.

• Deposit methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Minimum deposit amount: ৳300 (for each method).
• The deposited amount will be credited to the account immediately.
• Deposits may only be made from an account in your own name — deposits through third parties are prohibited.
• ko111 reserves the right to reject any deposit, particularly in the case of suspicious transactions.

4.2 Withdrawals

The following conditions apply for withdrawing winnings:

• Minimum withdrawal amount: ৳1,000.
• Withdrawal time: Processing is usually completed within 30 minutes to 3 hours.
• Withdrawals may only be made via the same method used to deposit funds into the account.
• The wagering requirements of any active bonus must be met before a withdrawal.
• Large withdrawals may be delayed if identity verification has not been completed.
• ko111 reserves the right to place a withdrawal on hold if fraudulent activity is suspected.

5.1 Welcome Bonus

After making their first deposit at ko111, new players will receive a 150% first deposit bonus of up to ৳5,000. The following conditions apply to this bonus:

• Wagering requirement: 10x (deposit + bonus).
• After claiming the bonus, the wagering requirement must be met within the specified time period.
• Not all games are eligible for bonus use — the list of eligible games will be available on the site.
• Each player may receive the welcome bonus only once.
• Withdrawing while a bonus is active will cancel all bonuses.

5.2 VIP Program and Cashback

Regular players may join ko111's VIP program. Cashback benefits are provided at three levels:

• Bronze: Weekly cashback of up to 0.4%.
• Silver: Weekly cashback of up to 0.8%.
• Gold: Weekly cashback of up to 1.2%.

Advancement to a VIP level is determined based on a player's activity and participation. ko111 reserves the right to change or cancel any promotion.

5.3 General Bonus Terms

• Each bonus offer has its own specific terms and conditions which are published on the promotions page.
• Winnings from a bonus must meet the wagering requirements before they can be converted to a cash balance.
• Multiple bonuses may not be active at the same time — see each offer's page for details.
• If an attempt is made to obtain bonuses fraudulently, the account will be closed.

6.1 Placing Bets

Once a bet is confirmed, it cannot be changed or cancelled. ko111 reserves the right to cancel any bet incorrectly accepted due to a system error.

• If the internet connection is lost, the outcome of the bet will be determined according to the server records.
• ko111 may refuse to accept a bet in the case of suspicious betting patterns.
• If match-fixing or manipulation is suspected, the related bet will be cancelled.

6.2 Special Conditions for Sports Betting

The following conditions apply for betting on cricket (BPL, IPL, T20 World Cup), football, rugby and other sports:

• If a match is abandoned, postponed or completed outside of the scheduled time, the outcome will be determined in accordance with ko111's rules.
• Standard market rules apply for live betting.
• If an event is cancelled, bets are generally refunded, though conditions may differ for specific markets.

ko111 may suspend or permanently close an account without prior notice in any of the following circumstances:

• Any violation of these terms and conditions.
• Providing false or misleading information.
• Creating or operating multiple accounts.
• Fraudulent or suspicious activity.
• Suspicion of money laundering or illegal financial activity.
• Attempting to manipulate the system through software, bots or any other method.
• Abusive or threatening behaviour towards ko111 staff.

Players may also request account closure at any time through live chat.

ko111 is committed to protecting your personal information. All data is secured through SSL encryption and is not sold or shared with third parties without authorisation.

• Your personal information is used only for the purposes of providing services and verifying identity.
• Payment information is stored securely.
• For more details, please read our Privacy Policy.

ko111 believes that online gaming is a form of entertainment — not a source of income. We take responsible gaming very seriously.

• Set your budget before playing and stick to it.
• Avoid placing more bets to recover losses.
• Avoid playing games while under the influence of alcohol or under mental stress.
• If you are experiencing a gambling problem, contact our 24/7 live chat.
• The option to voluntarily suspend or permanently close your account is available.

For more information, visit our Responsible Gaming page.

10.1 Complaint Submission Process

For any complaint or dispute regarding ko111's services, please first contact our support team via 24/7 live chat. Our team will try to resolve the issue as quickly as possible.

• Contact the support team: 24/7 live chat or [email protected].
• When submitting a complaint, please provide your account ID and the relevant transaction details.
• In all disputes, ko111's server logs will be considered as the final evidence.

10.2 Acknowledgement of Limitations

ko111 will not be liable in any circumstances for indirect, incidental or consequential damages. Use of the platform is entirely at the player's own risk. ko111 is not responsible for issues caused by technical problems, loss of internet connection, or third parties.

Payouts or odds displayed incorrectly due to technical errors, software bugs, or system failures are not valid. In such cases, ko111 reserves the right to cancel the transaction and refund the original amount.

• If a connection is lost during a game or betting session, the result will be determined based on the server's last recorded state.
• The platform may be temporarily unavailable for routine maintenance — ko111 is not responsible for any downtime during this period.
• ko111 is not directly responsible for issues arising from third-party game providers' systems (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe).

ko111 reserves the right to change, amend, or update these terms and conditions at any time. Changes will be published on the site after they take effect.

• For significant changes, players will be notified by email or on the login page.
• Continuing to use the service after any changes will be considered as acceptance of the new terms.
• If any term is not acceptable, the player may request to close their account.
• These terms and conditions were last updated in January 2026.

Contact & Support

If you have any questions about these terms and conditions, please contact us:

• 24/7 Live Chat — Support in Bangla
• [email protected]

Our support team is ready to serve you 24 hours a day, 7 days a week.